There is a huge difference between the two—which, sadly, leaders often forget or neglect.
Here is an example.
In the much-acclaimed book, Why Leaders Can’t Lead, world-renowned leadership guru Warren Bennis cites his own example.
He was president of a university. One day, he was at his desk at 4.00 am, still busy with the previous day’s work. That is when inspiration struck him.
I am busy answering routine mail, checking routine jobs, he thought.
Much of the correspondence was about a particular employee who, convinced that he must share child-rearing duties with his wife, used to bring his baby to the office. People were strongly for or against this man.
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FR JOE MANNATH SDB